Maintenance Request

Inform Us of a Maintenance Issue

Maintenance Form

Simply fill out the form to the left and we will address your maintenance issue. If it is an emergency that requires immediate attention, please call (704) 944-5501. Once completed allow for 48-72 hours response time for non-emergency request.

If this is a life threatening emergency call 911 immediately.


For Emergency situations involving the Property, call the office during normal business hours or call the emergency line after hours AND submit an online maintenance request using the form below. Please call Carod Properties Emergency Line 877-62-CAROD and select the Option for emergency calls.

A non-emergency call to the emergency line or a non-emergency reported as an emergency will be charged a $150.00 fee, vendor costs, maintenance surcharges, and any fines levied by governing bodies. As a Tenant, you are required to care for and maintain the Property. Proper care and maintenance include keeping a clean, uncluttered, and safe home. Below in a brief listing of items that are typical tenant responsibilities that also coincide with your signed Maintenance Addendum.

Release of Key

Please note that Carod Properties strictly prohibits the release of a key to any vendor and requires an adult over the age of 18 to present for any maintenance request scheduled..

General Information

Contact Us

10130 Mallard Creek Dr. Suite 300
Charlotte, NC 28262
Phone: 1-877-62-CAROD
EFax: (704) 973-9513

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